Support

How can we help?

Ask our AI assistant, skim the FAQ, or send us a message directly. Real humans follow up on every contact-form submission within one business day.

Ask the assistant

Trained on our docs and product surface. Answers in seconds. If it cannot help, it will tell you and point you to the form.

Hi — I'm the support assistant for The Accessible Org. Ask me about pricing, integrations, WCAG compliance, or anything else. If I cannot help, I'll point you at the contact form below.

Common questions

What is The Accessible Org?

A suite of tools that make digital content accessible: PDF remediation, HTML auditing, ACR scorecards and generators, an MCP server for AI agents, and CI/CD integration. Everything is built against WCAG 2.1 AA, ADA Title II, and Section 508.

How do I get started?

Start with the free tier at pdf.theaccessible.org — 10 pages, no credit card required. Upload a PDF, get back an accessible version with a WCAG validation report.

Do you support enterprise volume?

Yes. Use the contact form below with your estimated page count and timeline and we will follow up with pricing tailored to your volume.

How do I integrate the API into my pipeline?

See the API reference at pdf.theaccessible.org/docs/api. For continuous auditing in CI, visit cicd.theaccessible.org for a drop-in GitHub Action. For AI agents, use the MCP server at mcp.theaccessible.org.

Is my data private?

Uploaded files are processed for the lifetime of the conversion and then retained according to your account settings. We never train models on customer files. Full details live in our privacy policy linked below.

I am stuck. Who can I email?

Use the contact form below — it routes to the right person. For sales, sales@theaccessible.org. For bug reports, the bug widget in the footer captures full context.

Still need a human?

Send a message and a real person will get back to you within one business day.